Shipping Information

At Luxury Watch Zone, we are committed to delivering your luxury timepieces in a timely and secure manner. Below you will find detailed information about our shipping options, processing times, and policies.

1. Shipping Locations

We proudly offer shipping to the following locations:

  • United States: Standard and expedited shipping options.
  • International Shipping: Available to select countries. Please note that international shipping rates and delivery times vary by location.

2. Processing Time

Once your order is placed, it will be processed and prepared for shipment within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Options

We offer the following shipping methods:

  • Standard Shipping (U.S.): Delivery within 5-7 business days after processing.
  • Expedited Shipping (U.S.): Delivery within 2-3 business days after processing.
  • International Shipping: Delivery times vary depending on the destination and customs processing, typically between 7-15 business days.

4. Shipping Costs

  • U.S. Orders:
    • Standard Shipping: Free on orders over $100.
    • Expedited Shipping: A flat rate of $25.
  • International Orders:
    • Shipping rates will be calculated at checkout based on the destination and package size. Customs fees and duties may apply and are the responsibility of the customer.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment in real-time.

6. Customs, Duties & Taxes (International Orders)

For international orders, customs duties, taxes, and other fees may be charged by your country’s customs office. These fees are the responsibility of the customer and are not included in our shipping costs. We recommend checking with your local customs office for more details before placing an order.

7. Shipping Delays

While we aim to deliver your order within the stated time frames, shipping delays can occur due to circumstances beyond our control (e.g., weather conditions, customs processing). If your order is delayed, we will notify you as soon as possible and do our best to resolve the issue.

8. Damaged or Lost Packages

We take great care in packing and shipping your items securely. However, if your package arrives damaged or does not arrive at all, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue and ensure you receive your order.

9. Shipping Address Changes

If you need to change the shipping address after placing your order, please contact us immediately. We will do our best to update the address if your order has not yet been processed or shipped.

10. Contact Us

If you have any questions or concerns about your shipment, please don’t hesitate to contact us:

Email: [email protected]
Address:
Luxury Watch Zone
1234 Madison Avenue,
Suite 567,
New York, NY 10001,
United States